ABOUT THE OPPORTUNITY

We are hiring a Business Development Officer to grow awareness, customer visits and commercial activity for healthcare collection centres. The ideal candidate enjoys community-level engagement, customer-facing sales and developing relationships that connect people with accessible diagnostic services.

KEY RESPONSIBILITIES

• Promote collection-centre services to local communities, prospective customers and referral partners.
• Develop a practical outreach plan for nearby businesses, community groups and other channels.
• Generate inquiries and convert qualified prospects into visits or service bookings.
• Explain available services accurately while referring technical questions to qualified team members.
• Coordinate with front-desk and clinical colleagues to support smooth customer experiences.
• Track outreach activities, referrals, leads and conversion outcomes.
• Capture customer feedback and recommend ways to improve local awareness and engagement.

WHAT WE ARE LOOKING FOR

• Experience in customer-facing sales, community sales, field marketing or business development.
• Strong communication, relationship-building and persuasion skills.
• Ability to work independently and manage local outreach activities.
• Organised approach to tracking prospects and follow-ups.
• Healthcare or diagnostics experience is an advantage; willingness to learn relevant processes is important.